Our Services
From care and counselling to mobility and employment support, APD offers practical services that help remove barriers in everyday life.
Not sure where to start?
Some people come to APD because they need support at home. Some need help with social grants, identity documents, school applications, or assistive devices. Some are looking for wheelchair access during recovery or a period of reduced mobility. Others are looking for work, or want help building a more inclusive workplace.
Whatever the starting point, APD’s services are designed to make support more practical, more accessible, and easier to understand. If you are not sure which service is right for you, APD can help guide you to the best next step.
Our numbers speak...
APD’s services are rooted in real, on-the-ground work across Greater Johannesburg.
In the 2024/25 reporting year, the social work division reached 784 direct beneficiaries and 2,976 indirect beneficiaries, while Home-Based Care supported 347 beneficiaries.
Social work teams conducted 843 home visits and 398 counsellingsessions during the same period. These figures help show the scale of APD’s practical day-to-day support.
Home-Based Care Services
In-home care and practical daily support for people who need hands-on assistance.
APD’s Home-Based Care Services provide practical, in-home support for people who are temporarily or permanently disabled, as well as those who are bedridden and need help with daily care. The service is designed to support comfort, dignity, hygiene, and wellbeing in the place where care is often needed most, at home.
Recruitment
Connecting job seekers with opportunities, and helping employers build more inclusive workplaces.
APD’s Recruitment service helps connect people with physical disabilities to meaningful work opportunities, while also supporting employers who want to build more inclusive, accessible workplaces. It is a practical service designed to bridge the gap between talent and opportunity in a way that benefits both job seekers and organisations.
Wheelchair Rental
Practical mobility support when access cannot wait.
APD’s Wheelchair Rental service offers a practical mobility solution for people who need access to a wheelchair, whether for short-term recovery, temporary support, or a longer period of use. The service is available to individuals as well as to private and public sector organisations, making it one of APD’s clearest and most immediately useful support offerings.
“Alone we can do so little, together we can do so much.”
- Helen Keller.
Service in action
Practical support matters most when it helps someone move forward in everyday life.
After being referred to APD for Home-Based Care, Mr Louis Nkosi received regular support with exercise, personal care, psychosocial support, and wheelchair transfer training. Even after a stroke in 2022, APD continued to support his rehabilitation. By November that year, he had regained partial mobility and was using a walker, a meaningful step towards greater independence. His story reflects the steady, practical support at the heart of APD’s services.
Get the fuller picture
Social Work Services
Guidance, advocacy, and practical support for people with physical disabilities and their families.
APD’s Social Work Services help people with physical disabilities and their families navigate some of the practical, emotional, and social challenges that can make daily life harder.
The aim is not only to respond to immediate difficulties, but also to help people access the support, documents, services, and pathways they need to move forward with greater clarity and confidence.
This support can include help with social grant applications, identity documents, school applications, bursary applications, residential placement questions, unemployment-related concerns, workman’s compensation matters, family support, and access to assistive devices. APD’s social work team also provides psychosocial support, helping individuals and families navigate situations that can feel overwhelming when support is difficult to find.
The service also extends into the community through education, awareness work, and support-based programmes in clinics, hospitals, organisations, and community spaces. In 2024/25, the social work team delivered 24 education and awareness sessions that reached 3,429 people, alongside casework, counselling, home visits, assessments, and referrals.
Social Work Services matter because the barriers people face are often not only physical. They can also be administrative, financial, emotional, social, or systemic. APD’s role is to help people and families make sense of those barriers and find a more supported way through them.
Who this service may help
This service may help people with physical disabilities or mobility impairments, as well as families and support systems who need practical guidance, advocacy, or psychosocial support. APD’s social work services currently operate across Regions B, E, and F, including areas such as Westbury, Sophiatown, Newlands, Slovoville, Alexandra, Diepsloot, Turffontein, Rosettenville, and Johannesburg.
Social Work by the numbers
In 2024/25, APD social work staff handled 49 intakes, conducted 72 assessments, completed 843 home visits, delivered 398 counselling sessions, and supported 784 direct beneficiaries. They also facilitated wheelchair donations and practical support such as food parcels and clothing donations.
Contact this team
Social Work Supervisor: Meriam Malatji
011 646 8331 ext. 209
comservicessupervisor@apdjhb.co.za